D2: Beyond Borders: Building A Virtual Health Clinical Workforce

Eligible for: ACMPE: 1.5 | ACHE: 1.5 | CEU: 1.5 | CME(AAPC*): 1.5 | CPE: 1.8 | PDC: 1.5
Traditional | Advanced | Synthesis

Advocate Health has launched the first-of-its-kind, unified virtual health clinical workforce designed to scale virtual clinicians across a seven-state footprint. This new Virtual Services Group consists entirely of remote providers delivering care virtually, reshaping healthcare delivery by leveraging national scale and clinical expertise to offer care precisely when, how, and where patients prefer. Initially focused on expanding virtual primary care — including urgent care, longitudinal primary care, and virtual practice support — the group plans future expansion into specialty service lines.

This session will explore the implementation of the Virtual Services Group, best practices around multistate licensing and credentialing, advanced practice provider supervision, provider recruitment and onboarding, multi-region scheduling, and technological infrastructure development. Attendees will learn directly from Advocate Health’s interdisciplinary experience, gaining insights and strategies to effectively launch a transformative virtual care workforce within their organizations.