Managing disruptive behavior among physicians is essential yet challenging for healthcare leaders. This session provides an actionable framework to confidently address such behaviors and foster a collaborative, productive, and safe work environment. Through practical examples and real-world scenarios, participants will learn proven techniques for assessing disruptive behavior, conducting difficult conversations effectively, and turning challenging situations into opportunities to enhance organizational culture. By leaning into these challenging conversations, leaders can create healthier, purpose-driven environments that enhance engagement, quality outcomes, and overall team morale to help drive company success. Attendees will leave equipped with the skills to handle these complex interactions with confidence, building resilient teams grounded in respect, collaboration, and a shared commitment to collective success.
Learning Objectives:
Use techniques for tailored interventions that assess disruptive physician behavior
Demonstrate the best practices for initiating and guiding difficult conversations with disruptive physicians, avoiding common pitfalls
Employ strategies that transform disruptive incidents into opportunities for building positive, collaborative workplace culture
