Vice President of Specialty Markets, CareCredit, a Synchrony Solution CareCredit
Eligible for: ACMPE: 0.5 | CEU: 0.5
High-deductible health plans (HDHPs) have fundamentally shifted the patient-provider financial relationship, making patients responsible for larger portions of their healthcare costs. This transformation requires practices to evolve their approach to financial conversations and patient support.
Healthcare leaders must guide patients through complex coverage scenarios while maintaining quality care delivery. The challenge lies in helping patients understand their financial responsibility before, during, and after treatment.
This session will share examples of how HDHPs impact both patient behavior and practice operations. By educating patients and helping them plan proactively for their care, providers can enhance the overall healthcare experience and support practice workflows. And solutions like the CareCredit health and wellness credit card can help patients manage out-of-pocket expenses.
Learning Objectives:
Understand how HDHPs are affecting healthcare teams and practices, using everyday examples and presenting solutions to common scenarios.
Communicate effectively with patients, including how to present treatment costs and payment options before services are rendered.
Learn how CareCredit can support patients facing high out-of-pocket costs and contribute to practice operations.