A5: From Contract to Connection: Building Physician Loyalty Through Authentic Relationships

Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1 | PDC: 1

Why are so many newly hired physicians — especially those fresh out of training — leaving their first jobs so quickly, sometimes even before they start? This costly trend frustrates practice administrators, who often feel caught between organizational needs and a new generation with evolving expectations.

This session shares new national research that reveals what’s truly driving physician turnover — and what healthcare leaders can do to change it. A panel of experts will guide attendees through the pivotal window between a physician’s job acceptance and full integration, emphasizing the role of authentic relationship-building from recruitment through onboarding. Attendees will learn practical strategies for building trust, aligning expectations, and fostering long-term loyalty.

The session also addresses how to assess clinical readiness, deliver effective feedback, and tailor growth opportunities to better support early-career physicians. Through real-world stories and data-driven insights, this session will highlight the powerful role of human connection in healthcare and in life, empowering leaders to create a culture where physicians feel known, supported, and committed.