Ambulatory care practices face unique operational and financial challenges that purpose-built AI solutions can help address, yet many physicians remain uncertain about AI’s role in healthcare. According to athenahealth’s 2023-24 Physician Sentiment Survey, more than four in 10 physicians are uncertain about AI’s future in healthcare, citing the loss of human touch and the potential for AI to complicate care delivery. Effective implementation of AI requires a deep understanding of practice-specific needs and thoughtful integration into existing workflows. This session will discuss strategic considerations for successfully implementing AI tools that optimize practice management, enhance revenue cycle management, and improve patient and staff experiences.
Attendees will explore real-world case studies demonstrating successful deployment of AI in ambulatory care, discuss regulatory considerations and patient privacy, and learn methods to evaluate emerging AI technologies. Participants will leave with strategies for harnessing AI to enhance clinical, operational, and financial outcomes.
Learning Objectives:
Assemble insights from physician sentiment data and surveys to inform strategic AI implementation in ambulatory care
Create targeted AI strategies addressing specific operational and revenue cycle management challenges unique to ambulatory practices
Develop practical methods for assessing, selecting, and integrating AI technologies to improve practice efficiencies, clinical outcomes, and patient experience